Contact information
Contact Us — Lidemi
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Lidemi
Contact Us
We'd love to hear from you. Whether you have a question about an order, a product, a return or anything else, our team is here to help — and we usually reply within 24–48 hours on business days.
Our details
MCTRID LTD (trading as Lidemi)
71–75 Shelton Street, Covent Garden
London, WC2H 9JQ
United Kingdom
Registered in England & Wales · Company No. 16710521
Support hours
- Monday – Friday9:00 – 17:00 (GMT)
- Saturday – SundayClosed
- UK bank holidaysClosed
Before you write
Many questions are answered in our policies:
Return & Refund Policy,
Shipping Policy,
Privacy Policy and
Terms of Service.
When emailing about an order, please include your order number so we can help you faster.
Lidemi is a trading name of MCTRID LTD · Registered in England & Wales, Company No. 16710521.
© 2025 Lidemi (MCTRID LTD). All rights reserved.